Refund Policy

We want you to be completely satisfied with our service.

1. 7-Day Money-Back Guarantee

We offer a full refund within 7 days of your initial purchase if you are unable to use our service due to technical issues that our support team cannot resolve.

2. Eligible Reasons for Refund

  • Service not working on your compatible device after troubleshooting.
  • Incorrect package activated.
  • Double payment or billing errors.

3. Non-Refundable Circumstances

Refunds may not be issued if:

  • You simply changed your mind after activation.
  • Your internet speed is insufficient (please try our Free Trial first).
  • You violated our Terms of Service (e.g., re-streaming).

4. How to Request a Refund

To request a refund, please contact our support team via WhatsApp or email with your Order ID and a description of the issue. We aim to process approved refunds within 3-5 business days.

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